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Offering a rich variety of Afro-centric content across various areas of professional and life skills to support professionals, leaders and business owners across various industries on the African Continent and beyond.
Episodes
Tuesday Oct 10, 2023
Tuesday Oct 10, 2023
As a service organization, you should try everything you can to prevent customers from becoming angry and lashing out at your employees and other customers. You can achieve this by applying the 6 steps of the fantastic service equation and incorporating them into your everyday service protocols. To learn more about improving the quality-of-service delivery, enroll for our micro-learning course at Customer Service.
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